Answers to our most frequently asked questions!

Browse through the answers to our frequently asked questions - use the search field above and you're sure to find an answer to your question. If your question isn't answered, drop us an email at info@usaprepaidsimcard.com.au

When does my sim card plan start?
For phone sim cards When you place your order you need to specify your departure date to the USA. Your phone plan will automatically commenc...
Tue, 11 Nov, 2014 at 10:55 PM
Does the USA sim involve a call back service where I first have to dial a number?
No.  Yuk - what an awful thought! Believe it or not, some of the so called "leading" travel sim products make you first ring a number, and...
Sat, 14 Mar, 2015 at 2:37 PM
Do I get a USA mobile number?
Yes.  If you purchase a phone sim card you get a local USA mobile number (e.g. 202-123-4567).  This means that people in the USA (airlines, tour operators, ...
Fri, 23 Jan, 2015 at 4:11 PM
When will I know my USA mobile number?
Your USA phone sim card is shipped to you with the USA mobile number, so you'll know it before you leave for the USA.   This means you can: ...
Fri, 23 Jan, 2015 at 4:11 PM
How is your sim card different to Australia Post TravelSim?
Australia Post TravelSim offer a good product if you're travelling through lots of different countries and don't have time to get a local sim...
Sat, 15 Oct, 2016 at 12:59 PM
How is your sim card different to TravelSim?
TravelSim offer a good product if you're travelling through lots of different countries and don't have time to get a local sim card in each cou...
Sun, 12 Mar, 2017 at 11:03 AM
How is your sim card different to TelAway?
The main difference between a sim card from TelAway and from www.usaprepaidsimcard.com.au is that we use the AT&T network, whereas TelAway use T-Mobile....
Mon, 29 Sep, 2014 at 9:25 PM
How much will it cost my family/friends to call me or text me on the USA sim card?
The USA sim card comes with a local USA phone number.   So that means if people back home call you, they will pay the cost of an international phone c...
Sat, 9 May, 2015 at 12:02 AM
What are the available plans for my iPad or Tablet?
To read about the plans for iPads and Tablets please click this link.
Mon, 29 Sep, 2014 at 9:25 PM
What are the available plans for my USB Modem or Wi-Fi Hotspot?
To read about the plans for USB Modem and Wi-Fi Hotspot please click this link.
Mon, 29 Sep, 2014 at 9:25 PM