Answers to our most frequently asked questions!

Browse through the answers to our frequently asked questions - use the search field above and you're sure to find an answer to your question. If your question isn't answered, drop us an email at info@usaprepaidsimcard.com.au

I'm not leaving for several weeks/months - can I order my sim card now?
Yes - you can order the sim card as far in advance as you want.  In fact that's probably a good idea as you'd be surprised at how many customers s...
Tue, 13 Jan, 2015 at 10:05 PM
Is my mobile phone compatible with the USA sim card?
All unlocked iPhones (including the most model iPhone), and most other unlocked recent model (<3 year old) mobile phones are compatible with the USA ph...
Tue, 21 Nov, 2017 at 8:06 AM
Is my iPad or Tablet compatible with the USA sim card?
iPads All iPads are compatible with the USA sim card.  iPads do not need to be unlocked (they are already unlocked). Other Tablets ...
Wed, 17 Feb, 2016 at 3:50 PM
Is my Blackberry compatible with the USA sim card?
Yes - but the Blackberry Internet Service (BIS) will not work with the USA sim card.  Assuming your Blackberry is otherwise compatible (click here t...
Mon, 29 Sep, 2014 at 9:25 PM
Is my USB Modem or WiFi Hotspot compatible with the USA sim card?
Most USB Modems and WiFi Hotspots are compatible, but it is important that you check.   Your USB Modem or WiFi Hotspot must be unlocked to use the USA...
Wed, 17 Feb, 2016 at 3:53 PM
Is the USA sim card compatible with the iPad Air, iPhone 5C or iPhone 5S?
Yes. Your iPhone must be network unlocked.  Please click here to read more information here about unlocking your iPhone.
Mon, 29 Sep, 2014 at 9:25 PM
I think my mobile phone is unlocked. How can I check to make sure?
To check if your mobile phone is already unlocked, insert into it a sim card from a different network.  For example, if your iPhone is with Telstra, insert ...
Mon, 21 Dec, 2015 at 2:58 PM
What American mobile number area code will I get?
From time to time we vary the area code for our sim cards.  In any case, it doesn't matter what area code your USA mobile phone sim card comes with - i...
Fri, 23 Jan, 2015 at 4:08 PM
Do I need to unlock my iPad or Tablet?
No.  iPads are Tablets are unlocked.
Mon, 29 Sep, 2014 at 9:25 PM
Do I need to unlock my USB Modem or Wi-Fi Hotspot?
Yes it does need to be unlocked.  The USA Sim Card will not work in a locked Hotspot or USB Modem. If you purchased your Hotspot or USB Modem from a m...
Wed, 14 Jan, 2015 at 10:28 PM