Answers to our most frequently asked questions!
Browse through the answers to our frequently asked questions - use the search field above and you're sure to find an answer to your question. If your question isn't answered, drop us an email at info@usaprepaidsimcard.com.au
The USA sim card will work in the USA, Puerto Rico and the US Virgin Islands. If your cruise ship is visiting these areas then the sim card will work when ...
Tue, 5 May, 2015 at 8:38 PM
Our sim cards are with the AT&T mobile network - America's largest nationwide mobile network, servicing the USA, Hawaii, the US Virgin Islands and...
Wed, 11 Oct, 2017 at 11:55 PM
No.
Only sim cards purchased from www.usaprepaidsimcard.com.au can be recharged through us.
Wed, 12 Aug, 2015 at 7:12 PM
The International Mobile Call Pack costs $35 and you get:
$10USD credit to call Australian mobiles at 5c/min and Australian landlines at 1c/min (yo...
Sun, 24 Jan, 2016 at 3:56 PM
The International Landline Call Pack costs $14 and gives you:
1,000 minutes of calls to Australian landlines only (NOT Australian mobiles);
...
Sun, 7 Feb, 2016 at 4:41 PM
We post your order about 2-3 weeks prior to your nominated activation date.
If you're leaving sooner than 2-3 weeks, we post your order th...
Tue, 22 Nov, 2016 at 6:06 PM
When will I get my sim card? To get your tracking number please email us at help@usaprepaidsimcard.com.au. We post orders on the next business day - not ...
Tue, 29 Jan, 2019 at 8:11 PM
If you are NOT using an iPhone (for example you're using a Samsung), your phone may NOT be compatible anymore with our AT&T SIM Card from 1 May 2022...
Wed, 4 May, 2022 at 8:04 PM
If you're not using an iPhone, for example, you're using a Samsung, HTC, Huawei, LG or any other phone that is NOT an iPhone then you must check whe...
Fri, 6 May, 2022 at 8:27 AM
Please read the information below as it deals with most issues experienced by our customers. Can't install the eSIM? The eSIM does't get activa...
Sun, 20 Oct, 2024 at 4:46 AM