Please note that calling to Australia or other non-USA number is not included as standard in any of the phone sim card plans. To call Australia or other non-USA numbers, you'll need to add International Mobile Call Pack, the International Landline Call Pack or Extra Credit.


Please click here to read about how to add the International Mobile Call Pack, the International Landline Call Pack or Extra Credit.


The following are examples of non-USA numbers that you cannot call or text from your USA phone sim card (even if you purchased the International Call Pack add-on):

    • Australia Post TravelSim mobile numbers (these are Estonian mobile numbers and start with 372);
    • Woolworths travel sim mobile numbers (these are UK mobile numbers and start with 44);
    • Other travel sim mobile numbers.

 

Calling and texting to Australia requires you to call/text in international format.  To do this, dial +61, then the Australian number with the first 0 deleted.   For example, to call (02) 9960 1234, dial +61299601234 (you need to actually enter the + symbol on your keypad - entering the + symbol is usually achieved by holding down the 0 key).


 If you are still experiencing problems please email us at help@usaprepaidsimcard.com.au