None of the phone plans include calls to Australia or other non-USA numbers.


If you want to call Australia or other non-USA number, you'll need to purchase:

 

(i) The International Mobile Call Pack (for calls to Australian landlines and mobiles and to some numbers in other selected countries); and/or

 

(ii) The International Landline Call Pack (for calls to Australian landlines and to some landlines in other selected countries) ; and/or

 

(iii) Extra credit (for countries not included in the International Mobile Call Pack and/or International Landline Call Pack).


International calling is further explained below:

 

1. The International Mobile Call Pack: costs $35, and gives you:

  • $10USD credit to call Australian mobiles at 5c/min, Australian landlines at 1c/min, New Zealand mobiles at 5c/min and New Zealand landlines at 1c/min.
  • You can also use the $10USD credit to call many other countries at reduced rates (including New Zealand, Japan, Indonesia and Thailand + others). Click here to see the full list.
  • Unlimited free calls to China, India, Hong Kong, Singapore and South Korea.
  • If you want more than $10USD credit you can add extra credit during your purchase.

 

2. The International Landline Call Pack: costs $14, and gives you:

  • 1,000 minutes of calls to Australian landlines only (NOT to Australian mobiles).
  • You can also use the 1,000 minutes to call landlines in New Zealand, France, the UK, Japan, Israel, China and many other countries. Click here to see the full list.


3. Extra credit: can be purchased to call countries that are not included in the International Mobile Call Pack or the International Landline Call Pack. Please click here to see the call rates.


OTHER IMPORTANT INFORMATION


(a) Australia Post Travel Sim is a mobile number from the country of Estonia. It is NOT an Australian number nor is it a USA number. If you want to call (or text) an Australia Post Travel Sim, you'll need to add extra credit during your purchase. Calling an Australia Post Travel Sim costs 96c/min and texting an Australia Post Travel Sim costs 35c/text.


(b) Woolworths Travel Sim is a mobile number from the UK. It is not an Australian number nor is it a USA number. If you want to call (or text) an Australia Post Travel Sim, you'll need to add extra credit during your purchase. Calling an Australia Post Travel Sim costs 49c/min and texting an Australia Post Travel Sim costs 35c/text.


(c) Many of our customers just use voice apps such as Skype, Viber, WhatsApp and FaceTime Audio to call their family and friends back home. These apps use your 3G/4G data allowance (rather than calling through the phone network). If you use Viber, you can also call people who don't have Viber installed on their phone, by using the "Viber Out" feature. Click here to read more. Similarly, you can call regular phone numbers through Skype by adding credit to your Skype account.